1. Acceptance of Terms

By accessing or using the Interview Ace Australia website (www.interviewaceaustralia.com.au) and our related services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our website or services.

2. Services Offered

Interview Ace Australia provides expert-led courses, personalized coaching, and resources related to interview preparation and career development. Our services include but are not limited to:

• Online courses and workshops
• One-on-one coaching sessions
• Resume and cover letter review services
• Mock interviews
• Career advice and resources

3. User Accounts

To access certain features of our website and services, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating your account and to update your information as necessary. Interview Ace Australia reserves the right to suspend or terminate your account if we suspect that you have violated these Terms.

4. Payment and Fees

Some of our services may require payment of fees. By purchasing these services, you agree to pay all applicable fees and taxes. All fees are listed in Australian Dollars (AUD) and are subject to change without notice. Payment can be made through our secure online payment system. We use Stripe to process our payments, ensuring your financial information is secure. All purchases are subject to our refund policy, as detailed below.

5. Refund Policy

We are committed to providing high-quality services and customer satisfaction. If you are not satisfied with our services, you may be eligible for a refund. Our refund policy is as follows:

• For online courses, you may request a full refund within 14 days of purchase if you have not accessed more than 20% of the course content.
• For one-on-one coaching sessions, you may request a refund if you cancel the session at least 24 hours in advance.
• Resume and cover letter review services are non-refundable once the review process has begun.
• All refund requests must be submitted in writing to refunds@interviewaceaustralia.com.au.

Interview Ace Australia reserves the right to deny a refund if we believe that the request is not made in good faith or if you have violated these Terms.

6. Intellectual Property

All content on the Interview Ace Australia website, including text, graphics, logos, images, and software, is the property of Interview Ace Australia or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of our content without our prior written consent. You are granted a limited, non-exclusive, and revocable license to access and use our website and services for personal, non-commercial purposes.

7. User Content

You may be able to submit content to our website, such as comments, reviews, or testimonials. By submitting content, you grant Interview Ace Australia a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or have the necessary rights to submit the content and that the content does not infringe the rights of any third party.

8. Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

• Violating any applicable laws or regulations
• Infringing the intellectual property rights of Interview Ace Australia or others
• Uploading or transmitting viruses or other malicious code
• Interfering with the operation of our website or services
• Collecting or harvesting personal information of other users
• Engaging in any fraudulent or misleading activity
• Using our website or services for any commercial purpose without our prior written consent

Interview Ace Australia reserves the right to investigate and take appropriate legal action against anyone who violates these Terms.

9. Disclaimer of Warranties

Interview Ace Australia provides its website and services on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the operation of our website or the accuracy, completeness, or reliability of our content. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our website or services will be uninterrupted, error-free, or free of viruses or other harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, Interview Ace Australia shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services, even if we have been advised of the possibility of such damages. Our liability shall not exceed the amount you paid for our services in the preceding twelve months.

11. Indemnification

You agree to indemnify and hold harmless Interview Ace Australia and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our website or services or your violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of New South Wales, Australia.

13. Changes to Terms

Interview Ace Australia reserves the right to modify these Terms at any time. We will post the revised Terms on our website and update the "Last Updated" date below. Your continued use of our website and services after the posting of the revised Terms constitutes your acceptance of the changes. We encourage you to review these Terms periodically for any updates or changes.

14. Contact Information

If you have any questions or concerns about these Terms, please contact us:

Interview Ace Australia
Level 10, 100 William Street
Sydney NSW 2011, Australia
Email: info@interviewaceaustralia.com.au
Phone: +61 8 5935 5607

15. Course Specific Terms

Enrolment in any of Interview Ace Australia's courses signifies your agreement to abide by the following course-specific terms, in addition to the general terms outlined above:

1. Course Access: Upon successful payment, you will be granted access to the purchased course content for the duration specified in the course description. Access periods may vary depending on the course.
2. Course Content Usage: Course materials are provided for your personal use only. Reproduction, distribution, or commercial use of any course content is strictly prohibited.
3. Instructor Availability: Instructor support and availability may vary depending on the course. Specific details regarding instructor interaction will be outlined in the course description.
4. Course Completion: Completion of a course does not guarantee employment or any specific career outcome. The skills and knowledge gained are intended to enhance your interview preparedness and career prospects.
5. Certification: Where applicable, successful completion of a course may lead to the issuance of a certificate of completion. The requirements for certification will be clearly stated within the course description.

16. Termination of Services

Interview Ace Australia reserves the right to terminate or suspend your access to our website and services, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions. Upon termination, your right to use the services will cease immediately.

17. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

18. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published by Interview Ace Australia on the website, constitute the entire agreement between you and Interview Ace Australia concerning your use of the website and services, and supersede all prior agreements and understandings.

Last Updated: October 26, 2025